Charting Success:
PERFORMANCE MANAGEMENT THAT WORKS
PERFORMANCE MANAGEMENT THAT WORKS
If you don’t measure progress, how do you know if you are making any? Government can learn a lot from the manufacturing industry about how to optimize workflows, quality, and efficiency. Too often, performance management is simply not even a part of the government program. Government is different, but it can be so much better through practical performance management.
With GovGurus Performance Management, you can leverage your tax dollars and the talent of your organization to get a lot more bang for your buck. Are your resources underutilized or inadequate? Could your programs be more effective? Do you have potential for increased capacity that could be created through better coordination of existing resources?
Performance Management involves measures of workloads, inputs, outcomes, and analytics.
Input measures track the amount of resources needed to perform a task; i.e. dollars, man-hours, materials, equipment, etc.
Workload measures look at production capacity. How much can you get done with what you have?
Outcome measures determine whether the investment into the work performed is delivering the desired results. Is it effective? Is it enough?
Analytical measures answer the questions about quality and efficiency. Is the work meeting quality standards? Is it getting done on time?
These questions focus on outcome measures that bring a much greater level of meaning in determining the value and return on investment of the resources being used and the work that is being performed.
GovGurus will guide you through the process to establish meaningful performance measures that will achieve the outcomes you seek.
